Terms & Conditions

Updated November 2025​

Welcome to SPF Foothealth. By booking an appointment or using our services, you agree to the following terms and conditions.
 

1. Appointments and Cancellations

• Appointments may take place either at the client’s home or at The Gym Group, Shirley, Southampton, Hampshire.

• Cancellations must be made at least 48 hours before the scheduled appointment time.

• Cancellations made within 48 hours of the appointment are non-refundable.

• Rescheduling must also be requested at least 48 hours prior to the appointment time.
   

2. Client Information and Data

• Personal and medical information provided to SPF Foothealth will be handled in accordance with GDPR regulations.

• Client data may be securely stored for up to 7 years in compliance with healthcare record-keeping requirements.

• Please refer to our GDPR Statement for details on data handling and your rights regarding personal information.
   

3. Consent and Communication

• Client consent is required before contacting a General Practitioner (GP) regarding any health concerns.

• In the event of an emergency, client consent is also required to contact a nominated next of kin.
   

4. Limitation of Liability

SPF Foothealth provides professional foot health care services in accordance with industry standards. However, SPF Foothealth cannot be held responsible for any outcomes resulting from the withholding of relevant medical information by the client.
 

5. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
 

If you have any questions about these Terms and Conditions, please contact us via our website or at your appointment.